BOOKING AND RENTAL CONDITIONS EXTRACTED FROM THE INTERNAL RULES
1-RIGHT TO RETRACT
In accordance with article L.121-21-8 of the consumer code, the tenant is informed that he has no right of withdrawal following the signing of this contract.
2-RESERVATION :
For all reservations, an “option” is recorded (subject to availability) upon receipt of your request. This is valid for a maximum of 7 days. The reservation becomes firm only upon receipt of the deposit of 30% of the basic tariff plus supplements (excluding management fees and taxes) and the reservation contract dated and signed by the client. All reservations are nominative and cannot in any case be assigned or sublet without the campsite’s agreement. Any option not confirmed within a maximum of 7 days will be automatically canceled.
3-BALANCE RULES:
For any campsite rental, the balance of the stay must be paid on arrival.
4-TOURIST TAX:
The tourist taxes, collected on behalf of the municipalities are given for information only and are not contractual. They are payable by the vacationer at the place of stay.
5-CANCELLATION INSURANCE:
Its amount is payable in full and only when booking. It is added to that of the deposit and concerns people registered for the stay. Its amount is 4% of the basic tariff plus supplements (excluding management fees and taxes). Effective date: the day the contract is signed // Expiration of the guarantee: the day of departure. More information on : www.campez-couvert.com
For any cancellation without guarantee: no amount will be returned. An early departure or a late arrival will in no case give rise to a refund.
6-ARRIVAL and DEPARTURE :
arrival and departure days are free and rentals can be for a minimum of 2 days even in high season. Arrivals are between 3 p.m. and 7 p.m. Departures must take place between 8 a.m. and 10 a.m. In the absence of any written message from the tenant (telephone message not accepted) stating that he had to delay his arrival, the rental will become available 12 hours after the arrival date mentioned on this contract. The paid regulations will remain acquired at the campsite.
For security reasons, the gates of the campsite are constantly closed. The entry and exit barriers of the campsite can be opened between 07:30 and 23:00 with a magnetic badge given on arrival for the duration of your stay against a deposit of € 20 (1 vehicle per site). Any fraudulent use of this badge will be penalized. In the event of late arrival or early departure during the stay, an outdoor car park is available to campers.
7-ADDITIONAL PERSON and / or VISITOR :
.If on arrival or during the stay, the number of tenant (s) exceeds that specified on the contract, the campsite reserves the right: either to refuse additional tenants, or to request a price increase according to the current rate . In any case, the number of people cannot exceed 6 (a baby or a child counts for one person). Any additional vehicle (car or motorcycle) and any visitor will also be billed according to the current rate. For security reasons, all visitors must present themselves at the reception, and pay the fee in force. Any fraudulent introduction of visitors will be penalized. Access to the swimming pool is not allowed for visitors.
8-PETS :
Dogs and cats are accepted with supplement (except category 1). They will be kept on a leash and must be accompanied outside the campsite to meet their needs. In no case should they remain alone on the site and should not inconvenience the neighborhood by their barking or soiling. In the event of non-compliance, the campsite may pronounce the eviction of the dog and its owners.
9-CAUTION AND PREMISES:
A deposit of € 300 by check or credit card imprint for the mobile home, one of € 60 for lack of cleaning and one of € 20 for the magnetic badge of the entrance are required before taking possession. On your arrival, you will be given a document allowing you to do your initial inventory yourself. This document must be returned signed the evening of your arrival. The day of your departure, the mobile home must be returned before 10:00 am in perfect condition, ready to be re-let. The deposits will be returned upon departure depending on the inventory and the state of cleanliness. Outside of the inventory time slots, the deposits will be returned after checking the rental, by email only.
PLEASE NOTE: The deposit will be retained in full if the smoking ban has not been observed
10-SANITARY BLOCKS:
Renters of mobile homes are not authorized to use the sanitary blocks of the campsite except for the use of the washing machine. They must use the sanitary facilities of the mobile home.
11-INTERNAL RULES :
All site tenants are required to scrupulously comply with the establishment’s internal rules which are posted and each of which can obtain a copy on request. (Or download on www.camping-dupetitpont.com). He undertakes to respect the equipment and materials made available to him on the campsite. All tenants must be adequately insured for the duration of their stay. The campsite declines all responsibility in the event of theft, fire, bad weather or various accidents falling under the responsibility of the customer.
12-CLAIM:
Any complaint relating to a stay must be sent within 7 days of taking possession by registered letter with acknowledgment of receipt. In accordance with the provisions of the Consumer Code concerning “the process of mediation of consumer disputes”, the customer has the right to have free use of the mediation service offered by the campsite. The “consumer law” mediator thus proposed is MEDICYS. He can be reached via his website: www.medicys.fr, or by post: MEDICYS, Center de Médiation, 73 Boul de Clichy, 75009 PARIS.
